Midleton Early Warning System (MEWS) - Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use the Midleton Early Warning System (MEWS) ("Service"). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable Irish data protection laws.

2. Data Controller

OmniHyper Limited is the data controller responsible for the processing of your personal data in connection with the Midleton Early Warning System (MEWS).

3. Information We Collect

We collect the following personal information from you when you subscribe to and use the Service:

Contact Information: We collect your phone number to deliver flood alerts to you.

4. How We Use Your Information

We use your personal information for the following purposes:

To provide the Service: To send you alerts related to the Midleton area.
To communicate with you: To send you important updates or information about the Service.
To improve the Service: To analyse usage patterns and improve the functionality of the Service.
To comply with legal obligations: If required by law, we may disclose your information.

5. Legal Basis for Processing

We process your personal information based on the following legal bases:

Consent: When you subscribe to the Service, you provide your consent for us to process your contact information for the purpose of sending alerts.
Legitimate Interests: We may process your information based on our legitimate interests in improving the Service and communicating with you.
Legal Obligations: We may process your information to comply with legal obligations.

6. Data Sharing

We do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in delivering the Service (e.g., SMS gateway providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

7. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:

Encryption: We use encryption to protect sensitive information during transmission.
Access Controls: We restrict access to your personal information to authorized personnel only.
Regular Security Audits: We conduct regular security audits to ensure the ongoing security of our systems.

8. Data Retention

We retain your personal information for as long as necessary to provide you with the Service or as required by law. You can unsubscribe from the service at any time, at which point your data will be removed from our active database.

9. Your Rights

Under GDPR, you have the following rights:

Right to Access: You have the right to access your personal information.
Right to Rectification: You have the right to correct inaccurate or incomplete personal information.
Right to Erasure: You have the right to request the deletion of your personal information.
Right to Restriction of Processing: You have the right to restrict the processing of your personal information.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal information.
Right to Withdraw Consent: You have the right to withdraw your consent at any time.

To exercise your rights, please contact us at info@omnihyper.com.

10. Cookies and Tracking Technologies

Our website does not currently use cookies or tracking technologies. If this changes in the future, we will update this policy accordingly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by website notification.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Colin James : colin@omnihyper.com